navisarievo

Privacy Policy

At navisarievo, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our financial services and educational resources.

Last Updated: January 15, 2025

1 Information We Collect

We collect information that you provide directly to us when using our services. This includes personal details you share during account registration, course enrollment, and when contacting our support team.

Personal identification information including your name, email address, and phone number
Professional information such as your business role and industry experience
Learning preferences and educational progress tracking data
Communication records from your interactions with our support team
Technical information including IP address, browser type, and device information

We also automatically collect certain information about how you use our website and services through cookies and similar technologies. This helps us improve your experience and provide relevant content.

2 How We Use Your Information

Your information helps us deliver personalised financial education and maintain the quality of our services. We use this data responsibly and only for legitimate business purposes.

Providing access to our educational programs and learning materials
Personalising your learning experience based on your progress and preferences
Communicating important updates about our services and your account
Improving our website functionality and developing new educational content
Ensuring compliance with Australian financial services regulations
Important Note

We never sell your personal information to third parties. Any data sharing occurs only with trusted service providers who help us deliver our services, and they're bound by strict confidentiality agreements.

3 Your Privacy Rights

Under Australian privacy laws, including the Privacy Act 1988, you have specific rights regarding your personal information. We're committed to helping you exercise these rights.

Access Your Data

Request a copy of the personal information we hold about you

Correct Information

Ask us to update or correct any inaccurate personal details

Delete Data

Request deletion of your personal information in certain circumstances

Opt Out

Withdraw consent for marketing communications at any time

To exercise any of these rights, simply contact our privacy team using the details provided at the end of this policy. We'll respond to your request within 30 days.

4 Data Storage and Security

We store your information securely using industry-standard encryption and security measures. Our data is hosted on secure servers within Australia, ensuring compliance with local data sovereignty requirements.

SSL encryption for all data transmission between your device and our servers
Regular security audits and vulnerability assessments of our systems
Restricted access to personal data on a need-to-know basis for authorised staff only
Secure backup procedures with encrypted storage and regular testing
Compliance with Australian Government security standards for financial services

We retain your personal information only for as long as necessary to provide our services or as required by Australian law. When information is no longer needed, we securely delete or anonymise it.

5 Cookies and Tracking

Our website uses cookies to enhance your browsing experience and help us understand how you interact with our content. These small files are stored on your device and help us remember your preferences.

Essential cookies that enable basic website functionality and security
Performance cookies that help us understand which pages are most popular
Functional cookies that remember your preferences and settings
Analytics cookies that provide insights into user behaviour and site performance

You can control cookie settings through your browser preferences, though disabling certain cookies may affect your ability to use some features of our website.

6 Third-Party Services

We work with trusted third-party providers to deliver certain aspects of our services. These partners are carefully selected and must meet our strict privacy and security standards.

Email service providers for course communications and newsletters
Learning management system providers for course delivery
Payment processors for secure transaction handling
Cloud storage providers for secure data backup and hosting
Analytics providers to help us improve our website and services

All third-party providers are bound by confidentiality agreements and are prohibited from using your information for any purpose other than providing services to us.

7 Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through your registered email address or by posting a prominent notice on our website.

Minor updates, such as clarifications or corrections, will be made without prior notice. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

The most current version of our privacy policy is always available on our website, and the last updated date is clearly displayed at the top of this page.

Privacy Questions or Concerns?

If you have questions about this privacy policy or how we handle your personal information, we're here to help. Our privacy team is available to assist you with any concerns.

support@navisarievo.com
+61 418 182 285
28 Karon Vista, Halls Head WA 6210